Returns
Our
policy lasts 30 days. If 30 days have gone by since your purchase,
unfortunately we can’t offer you a refund or exchange.
To
be eligible for a return, your item must be unused and in the same condition
that you received it. It must also be in the original packaging.
Several
types of goods are exempt from being returned. Perishable goods such as food,
flowers, newspapers or magazines cannot be returned. We also do not accept
products that are intimate or sanitary goods, hazardous materials, or flammable
liquids or gases.
Additional
non-returnable items:
- Gift
cards
- Downloadable
software products
- Some
health and personal care items
To complete your return, we require a receipt or
proof of purchase.
Please do not send your purchase back to the
manufacturer.
There are certain situations where only partial
refunds are granted: (if applicable)
Book
with obvious signs of use CD, DVD, VHS tape, software, video game, cassette
tape, or vinyl record that has been opened.
Any
item not in its original condition, is damaged or missing parts for reasons not
due to our error.
Any
item that is returned more than 30 days after delivery
Refunds
(if applicable)
Once
your return is received and inspected, we will send you an email to notify you
that we have received your returned item. We will also notify you of the
approval or rejection of your refund.
If
you are approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of payment,
within a certain amount of days.
Late
or missing refunds (if applicable)
If
you haven’t received a refund yet, first check your bank account again.
Then
contact your credit card company, it may take some time before your refund is
officially posted.
Next
contact your bank. There is often some processing time before a refund is
posted.
If
you’ve done all of this and you still have not received your refund yet, please
contact us at support@ripplemetering.com.
Sale
items (if applicable)
Only
regular priced items may be refunded, unfortunately sale items cannot be
refunded.
Exchanges
(if applicable)
We
only replace items if they are defective or damaged. If you need to
exchange it for the same item, send us an email at support@ripplemetering.com
and send your item to:#706, 6th Floor, Vasavi MPM Grand,
Ameerpet, Hyderabad, Telangana – 500073.
Gifts
If
the item was marked as a gift when purchased and shipped directly to you,
you’ll receive a gift credit for the value of your return. Once the returned
item is received, a gift certificate will be mailed to you.
If
the item wasn’t marked as a gift when purchased, or the gift giver had the
order shipped to themselves to give to you later, we will send a refund to the
gift giver and he will find out about your return.
Shipping
To
return your product, you should mail your product to::#706, 6th
Floor, Vasavi MPM Grand, Ameerpet, Hyderabad, Telangana – 500073 .
You
will be responsible for paying for your own shipping costs for returning your
item. Shipping costs are non-refundable. If you receive a refund, the cost of
return shipping will be deducted from your refund.
Depending
on where you live, the time it may take for your exchanged product to reach
you, may vary.
If
you are shipping an item over Rs.7,000 you should consider using a trackable
shipping service or purchasing shipping insurance. We don’t guarantee that we
will receive your returned item.